Terms of service
Terms and Conditions
Introduction
Entireworkwear.com.au ("Website") is owned and operated by Krishna WA Pty Ltd ATF Shreeji Maharaj Unit Trust (ABN 42 640 901 773) ("we", "us", "our").
By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you must not use or access this Website.
We reserve the right to amend these Terms and Conditions at any time without prior notice. Continued use of the Website constitutes acceptance of any changes. We recommend that you review these Terms and Conditions periodically.
Nothing in these Terms and Conditions excludes, restricts, or modifies any rights or remedies available to you under the Australian Consumer Law or any other applicable legislation.
Disclaimer and Liability
We make every reasonable effort to ensure that information published on this Website is accurate and up to date. However, we do not warrant the accuracy, completeness, reliability, or suitability of any information, product descriptions, images, specifications, or pricing displayed on the Website.
All products are supplied on an "as available" basis.
To the maximum extent permitted by law, we exclude all liability for any loss, damage, cost, or expense arising directly or indirectly from:
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Use of this Website;
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Reliance on information contained on this Website;
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Any interruption, delay, or unavailability of the Website; or
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Any linked third-party websites.
Nothing in this clause excludes any liability that cannot be excluded under Australian Consumer Law.
Privacy
Your privacy is important to us.
Our Privacy Policy explains how we collect, store, protect, and use your personal information and forms part of these Terms and Conditions.
Pricing and GST
All prices displayed on the Website are in Australian Dollars (AUD) and include Goods and Services Tax (GST) unless otherwise stated.
Where applicable, GST-exclusive pricing may also be displayed.
Sale pricing is based on savings calculated against either the supplier's recommended retail price (RRP) or our regular selling price.
Prices, promotions, product availability, and specifications are subject to change without notice.
Prices displayed on the Website are valid only at the time of purchase and may differ from in-store pricing.
Customer Communications
By placing an order or creating an account with us, you consent to receiving communications relating to your orders, account activity, and customer service matters via email, SMS, or telephone.
You may also receive marketing communications regarding promotions, special offers, and new products.
You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.
Order Acceptance
An order confirmation email does not constitute acceptance of your order.
We reserve the right to accept, reject, cancel, or limit any order at our sole discretion for any reason, including but not limited to:
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Product unavailability;
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Pricing errors;
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Payment issues;
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Suspected fraud; or
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Incorrect product information.
All orders are subject to payment verification and approval.
We may request additional information or identification before processing an order.
If an order is cancelled after payment has been received, a full refund of the amount paid will be provided.
Delivery
We deliver Australia-wide.
Estimated delivery timeframes provided on the Website are indicative only and should not be considered guaranteed delivery dates.
Where possible, we reuse packaging materials as part of our commitment to reducing environmental impact.
To the extent permitted by law, we are not responsible for delays caused by:
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Courier or postal providers;
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Supplier stock shortages;
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Weather events;
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Industrial action;
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Remote delivery locations; or
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Other circumstances beyond our reasonable control.
Acceptance of Goods
Upon receiving your order, you should inspect the goods as soon as reasonably possible.
Any shortages, damages, faults, or incorrect items should be reported to us within five (5) business days of receipt.
Failure to notify us within this period may affect our ability to investigate and resolve the issue promptly.
This clause does not limit any rights you may have under Australian Consumer Law.
Returns and Refunds
Returns, refunds, exchanges, and warranty claims are governed by our Returns Policy, which forms part of these Terms and Conditions.
Please refer to our Returns Policy for full details.
Warranties
It is your responsibility to determine whether products purchased from us are suitable for your intended use and requirements.
Except where required under Australian Consumer Law, we do not warrant that products will be suitable for any particular purpose.
Any manufacturer's warranty provided with a product is offered by the manufacturer and not by Entire Workwear unless otherwise stated.
Nothing in these Terms and Conditions excludes any rights available to consumers under Australian Consumer Law.
Clearance Items
Items marked as "Clearance" are final sale items and cannot be returned or exchanged for change of mind, incorrect size selection, or any other customer-related reason.
However, clearance products remain covered by the consumer guarantees provided under Australian Consumer Law.
Where a clearance item is faulty, damaged, or not as described, you may be entitled to a repair, replacement, or refund in accordance with Australian Consumer Law.
Payment Disclaimer
Transactions processed through this Website may appear on your bank or credit card statement as:
KRISHNA WA PTY LTD
or
Entire Workwear
Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
