Shipping & Returns

 

DELIVERY AUSTRALIA-WIDE 

FREE Delivery on Standard Orders* over $100

Flat delivery fee of $12.95 under $100 

Online orders will be delivered on business days. No deliveries will be made on weekends or public holidays.

 

All deliveries must be signed for! Please be aware we will not leave parcels unattended for security reasons.  we deliver to P.O. Boxes or Parcel Lockers.

 

Goods in stock are generally picked and dispatched within 24 hours (Monday-Friday). If you are not home, the courier will leave a card for it to be collected at your nearest post-office or re delivery. 

 

Delivery to: 

Estimated Delivery (after date of dispatch)

Within Perth metropolitan area

2 to 7 business days 

Sydney, Canberra, Adelaide Melbourne

5 to 10 business days

Brisbane, Tasmania

5 to 10 business days

Victoria regional

5 to 10 business days

Darwin, WA most regional areas

5 to 10 business days

If you require to have your garments embroidered or screen printed then it can take up to 14 business days.

Delivery days may vary sometimes due to stock availability, remote areas, weather conditions or any other unforeseeable circumstances. 

Customers will be notified if we cannot ship your order straight away. 

 

 

RETURNS

Returning Items Purchased In Store/Online

Change of mind/Not Suitable

 

  • We will accept returns for change of mind on products purchased online/In store within 7 days from date of receipt.
  • There will be a restocking fee of $15.
  • Goods must be unused and in original unopened packaging, with original ticketing and all accompanying instructions, manuals and other accompanying materials.
  • A copy of the Entire work wear invoice or proof of purchase must be attached to all returned goods.
  • Resupply of goods due to change of mind, not suitable, wrong size/colour ordered or any other circumstances due to customer fault will incur postage of $12.95
  • If posting products back, please call or email Entire Workwear to obtain a Returns Authorization Number (RAN). The issue of a RAN is at Entire Workwear’s discretion
  • Postage of returned goods is the responsibility of the person or company returning the goods.
  • Refunds will be processed using the original form of payment or at the stores discretion, excluding the original delivery charge (unless goods are returned in accordance with your statutory rights e.g. they are faulty or not as ordered).

 

Faulty Goods

Please call or email  Entire workwear  to discuss the fault and to confirm the terms of any manufacturer’s warranty. If approved, Postage of returned goods is the responsibility of the person or company returning the goods. Depending on the nature of the fault, Entire workwear will arrange a repair, exchange or store credit(excluding postage fee). Proof of purchase will be required.

 

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.